New Yorkers can  text 1-877-8-HOPENY. This is a free and confidential 24-hour service that connects people who are struggling with substance abuse and problem gambling to specially-trained behavioral health professionals for assistance in times of need. 

This expansion of the HOPEline will help address the rise in heroin and prescription opioid abuse, which continues to be a persistent national problem that is also reaching deep into communities across New York and is heavily affecting young adults. In 2014, there were more than 118,000 admissions into New York State-certified treatment programs for heroin and prescription opioid abuse – a 17.8 percent increase over 2009. 

Text or call: 1-877-8-HOPENY. Your phone service plan’s standard texting rates will apply. Starting in July, New Yorkers can also reach the HOPEline by texting the short code HOPENY (467369).